Privacy and Anti-Spam Policies

What personal data do we collect, and why do we collect it

Comments

When visitors leave comments on the site, we collect the data shown in the comments form and the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors can download and extract any location data from images on the website.

Contact forms

Information entered on contact forms is used for customer service and to follow-up with sales and business-related conversations.   Information entered into contact forms is not sold, and you can remove information from our systems using the contact information below.

Cookies

If you leave a comment on our site, you may opt-in to save your name, email address, and website in cookies. These are for your convenience, so you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will set up several cookies to save your login information and screen display choices. Login cookies last two days, and screen options cookies last a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

What Services are Collecting Data?

We use several 3rd party tools to assist in our business operations.   These tools organize data and have a variety of collection methods.

• Google Analytics
• HubSpot
• MailChimp

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

We store the personal information provided by users who register on our website (if any) in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over your data?

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we must keep for administrative, legal, or security purposes.

Where do we send your data?

Visitor comments may be checked through an automated spam detection service.

SMS Compliance Policy

Bright Ideas Consulting will comply with all applicable laws and regulations related to SMS communications, including but not limited to:

• The Telephone Consumer Protection Act (TCPA)
• The CAN-SPAM Act
• The General Data Protection Regulation (GDPR)
• The California Consumer Privacy Act (CCPA)

Consent

Bright Ideas Consulting will obtain explicit consent from recipients before sending SMS messages. Consent must be documented and can be revoked by the recipient at any time.

Obtaining Consent

Opt-In Methods

Recipients must opt-in to receive SMS communications by:

• Submitting their phone number through an online form with a clear indication that they are consenting to receive SMS messages.
• Sending a keyword (e.g., “SUBSCRIBE”) to a designated phone number.
• Providing consent during a phone call or in person, with confirmation via a follow-up SMS.
• Initiating a conversation via SMS with customer service

Double Opt-In

Bright Ideas Consulting will use a double opt-in process to confirm consent when applicable. This involves sending a confirmation SMS to the recipient, requiring them to reply with a keyword (e.g., “CONFIRM”) to complete their subscription.

Message Content and Frequency

Message Content

All SMS messages sent by Bright Ideas Consulting will:

• Clearly identify the sender.
• Provide accurate information relevant to the recipient.
• Include an opt-out mechanism, such as replying with “STOP” to unsubscribe.

Frequency

The frequency of SMS communications will be clearly disclosed to recipients at the time of opt-in. Bright Ideas Consulting will not send more messages than specified and will honor any requests to reduce the frequency or stop messages altogether.

Opt-Out Mechanism

Easy Unsubscription

Recipients can opt out of receiving SMS messages at any time by replying with “STOP” or any other specified keyword. Upon receiving an opt-out request, Bright Ideas Consulting will promptly remove the recipient from the SMS list and cease sending messages to that number.

Confirmation of Unsubscription

After processing an opt-out request, Bright Ideas Consulting will send a final SMS confirming the unsubscription to ensure the recipient knows their request has been honored.

Data Privacy and Security

Data Protection

Bright Ideas Consulting will protect the personal information of SMS recipients by our Privacy Policy. We will implement appropriate technical and organizational measures to ensure the security of personal data.

Data Retention

Personal data collected for SMS communications will be retained only as long as necessary for the purposes for which it was collected or as required by law. After this period, data will be securely deleted.

Contact Information

For questions or concerns regarding this SMS Compliance Policy, please contact:

Email:  support@donovanhosting.online

Phone: (304) 898-8156

Compliance Address: 448 Poplar Church Rd, Camp Hill, PA 17011

Policy Updates

Bright Ideas Consulting reserves the right to update this policy as necessary to reflect changes in laws, regulations, or business practices. All updates will be communicated to relevant stakeholders and posted on this website.